Keyholder - Part Time - The Mall in Columbia - Columbia, MD

1 week ago

Washington, Washington, D.C., United States The Estee Lauder Companies Full time
Job Title: Keyholder - Part Time - The Mall in Columbia - Columbia, MD

Job Summary: We are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.

Key Responsibilities:

* Lead by example, modelling the behaviors that the sales team need to demonstrate to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets.

* Use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation, as well as opening and closing the store on a rotational basis.

* Provide coaching and mentoring to the sales team to help them achieve their sales and customer service targets.

Requirements:

* Proven retail experience, preferably within cosmetics.

* Ability to provide inspirational, authentic, and personalized customer service.

* Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.

* Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable.

* Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.

* Previous experience with retail point-of-sale software.

Benefits:

* Competitive compensation package, including sales bonus opportunities for select roles.

* Healthcare coverage, including medical, dental, and vision plans.

* Paid time off, including vacation and holiday pay.

* Leave of absence options.

* Complimentary product award/allowance.

* Employee discounts on ELC brands.

* Sign-on bonus for select roles and locations.

Anticipated Hourly Range: $17.15 to $28.58, depending on qualifications, skills, experience, and/or budget.

Job Type: Part-time

Shift: Variable

Job Number: We are an equal opportunity employer.

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