Long-Term Services Support Coordinator

2 weeks ago

Wichita, Kansas, United States Elevance Health Full time
Position Title:
Long-Term Services Support Coordinator - Clinician

Job Overview:

The Long-Term Services Support Clinician operates under the guidance of a Registered Nurse (RN) and holds comprehensive responsibility for the member's case management, in accordance with state regulations and contractual obligations. This role plays a vital part in the care coordination process by executing tasks within the licensed scope, such as assisting the RN with both telephonic and in-person evaluations to identify, assess, coordinate, and manage the needs of members, encompassing physical health, behavioral health, social services, and long-term support services.

Key Responsibilities:
  • Support the RN in pinpointing members at risk for complications.
  • Gather clinical information as instructed by the RN. Aid the RN in recognizing members who may benefit from alternative care levels or waiver programs.
  • Deliver all collected data to the RN, who will verify, interpret, and conduct further assessments as needed, ultimately developing, monitoring, and adjusting the member's care plan to address their needs.
  • Engage in the coordination of care for members with chronic conditions, co-morbidities, and/or disabilities as directed by the RN, collaborating with the RN, member, and healthcare team to ensure efficient and cost-effective use of health benefits.
  • Utilize decision-making skills based on the member's current needs, requiring an understanding of disease processes and terminology, as well as the application of clinical guidelines, without necessitating nursing judgment.
Minimum Qualifications:
  • Must possess an LPN/LVN, LSW, LCSW, LMSW, or a license other than RN as per state law, along with a Nursing Diploma or Associate's Degree in Nursing or a related field, and at least 2 years of experience working with individuals facing chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar capacity; or any combination of education and experience that provides an equivalent background.
  • Current, unrestricted LPN/LVN, LSW, LCSW, LMSW, or other applicable state license required.
Preferred Skills and Experience:
  • Familiarity with Microsoft Office Suite, including Outlook, Word, and Excel is preferred.
  • Prior experience in case management is advantageous.
  • Willingness to travel to various work sites as necessary.
Job Level:
Non-Management Non-Exempt

Job Family:
MED > Licensed/Certified - Other

Company Overview:

Elevance Health is a healthcare organization committed to enhancing lives and communities while simplifying healthcare processes. As a Fortune 25 entity with a rich history in the healthcare sector, we seek leaders at all organizational levels who are dedicated to making a meaningful impact on our members and the communities we serve.

Work Environment:

At Elevance Health, we are fostering a culture aimed at advancing our strategic goals while promoting personal and professional growth for our associates. Our core values and behaviors form the foundation of our culture, guiding our strategy, driving business outcomes, and ensuring shared success for our consumers, associates, communities, and the organization as a whole.

We provide a comprehensive range of competitive total rewards, including merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless governed by a collective bargaining agreement), along with medical, dental, vision, short and long-term disability benefits, 401(k) with matching, stock purchase plans, life insurance, wellness initiatives, and financial education resources, among others.

Elevance Health operates under a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are expected to work at an Elevance Health location at least once a week, with potential for several onsite visits weekly. Specific requirements and expectations regarding onsite time will be discussed during the hiring process.

The health and safety of our associates and communities are paramount at Elevance Health. We require all new candidates in certain patient/member-facing roles to be vaccinated against COVID-19. If you are not vaccinated, your offer may be rescinded unless a valid explanation is provided. Elevance Health will adhere to all relevant federal, state, and local regulations.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws. Applicants requiring accommodation to participate in the job application process may contact for assistance.

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