Technical Program Manager, Engineering Operations Specialist

2 weeks ago

Woburn, Massachusetts, United States Symbotic Full time
About the Role

We are seeking an experienced Technical Program Manager to join our Engineering Operations team at Symbotic. As a key member of our team, you will be responsible for overseeing and managing complex, multi-disciplinary projects across Software Development, DevOps and IT, Hardware and Electromechanical Systems, and AI and Machine Learning.

Key Responsibilities
  • Monitor and manage workload for large division within Symbotic engineering, working daily with engineering leadership (CTO, SVP, VP).
  • Define, track and prioritize team sprints, ensuring compliance of work tickets and development process; manage and report to leadership team KPIs and overall execution.
  • Oversee change management implementation for teams, quality of test execution and readiness for deployment to production.
  • Lead the post-production audit to validate system deliverable performance against technical requirements and production site metrics.
  • Coordinate with team on root-cause investigations and corrective action implementation for issues and problems incurred in production or that cause site downtime.
  • Work with team leads to drive issues to closure and coordinate adoption of new features and development updates.
  • Ensure all Jira tickets are prioritized, driven, and closed with clear actions, owners, and dates.
  • Identify technical issues that could affect the program success and help the team navigate them.
  • Facilitate cross-functional meetings and regularly communicate initiative status to teams and senior management.
  • Work closely with engineering managers and leads, product managers/owners, to ensure rapid execution and on-time, high-quality delivery for the system.
  • Foster a culture focused on transparency, speed of decision-making, and a synchronized partnership with cross-functional teams.
Requirements
  • 8+ years of experience, with 5+ years of technical project management experience.
  • Minimum of a Bachelor's degree in engineering.
  • Demonstrated leadership experience coordinating technical development across large engineering organization (50+ persons teams).
  • Proficient in analyzing data and reporting key results at executive level.
  • Technical background in robotics, automation technology, automated warehouse/DC systems, mobile robots/perception/AI, software engineering, IT, hardware engineering, industrial controls.
  • Highly experienced with full product development lifecycle from inception through delivery and service support to customer.
  • Industry experience with project management, data and visualization tools (e.g. Jira, Tableau, Qlik).
  • High potential engineering lead: fast learner, key contributor, strong work ethic, high energy and potential to take on increased scope of engineering management responsibility.
  • Experience using Jira, organizing, and writing tickets.
  • Experience writing SQL queries.
  • Experience facilitating dynamic meetings, coordinating among high-energy participants, and directing towards productive results.
  • Excellent written and verbal communication skills, ability to clearly articulate program information to any level of the company.
  • Experience with agile methodologies.
  • Experience with problem-solving methodologies.
About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce, the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That's why we're proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

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