Client Satisfaction Specialist

5 days ago


Rancho Cordova, California, United States NMI Group Full time
Job Description

NMI Group is seeking a highly motivated Client Satisfaction Specialist to join our team. In this role, you will be responsible for ensuring customer satisfaction and assisting with the sales process.

Your key responsibilities will include handling customer inquiries, processing sales orders with accuracy, and maintaining a positive representation of the company.

You will also be responsible for communicating regularly with the Sales Representative team on goals and progress. A strong focus on customer satisfaction is essential for this role.

Key Requirements:

  • Prior customer service experience is preferred but not required.
  • Ability to handle complaints and provide solutions and alternatives within time limits.

Estimated Salary: $50,000 - $70,000 per year.



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