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Customer Service Representative

2 months ago

Murfreesboro, Tennessee, United States Plato's Closet: Nashville, Cool Springs and Murfreesboro TN Full time
About Us

Plato's Closet is a leading resale store chain with a strong presence in the Nashville, Cool Springs, and Murfreesboro areas. Our company has been operating in the region for almost 15 years, providing a unique shopping experience for customers and a dynamic work environment for our team members.

Job Summary

We are seeking a highly motivated and fashion-savvy Sales Associate to join our team as a Stylist. As a Stylist, you will play a crucial role in helping customers find the perfect items to suit their style and needs. You will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with our team to achieve sales goals.

Key Responsibilities
  • Greet Customers and Provide Excellent Service: Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner.
  • Product Knowledge and Recommendations: Become familiar with products, brands, and prices and make recommendations of products, including their features and benefits, to suit customers' needs.
  • Maximize Sales and Customer Satisfaction: Maximize sales and customer satisfaction by adding items to the close of the sale.
  • Inventory Management: Price and ticket items based on pricing and buying guidelines, and restock store following merchandising plan.
  • Store Maintenance: Maintain store displays and follow store housekeeping and maintenance standards and procedures.
  • Sales Goals and Performance: Achieve personal and store sales goals by applying sound customer service and sales protocol.
  • Physical Demands: Ability to lift at least 30 pounds and stand for extended periods of time.
Benefits
  • Employee Discount: Enjoy great discounts on our merchandise.
  • Flexible Schedules: Work part- or full-time schedules that fit your needs.
  • Diverse and Inclusive Environment: Work with a diverse and inclusive team in a fun and dynamic environment.
  • First Dibs on New Merchandise: Get first access to new and exciting merchandise.
  • Performance-Based Incentives: Earn performance-based incentives and rewards.