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Central Station Operations Specialist

2 weeks ago

Westbury, New York, United States Securetell Inc Full time

About Securetell Inc

">Securetell Inc is a leading provider of security solutions, and we're seeking a skilled Central Station Operations Specialist to join our team on a weekend shift.">

Salary: $45,000 - $60,000 per year

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We offer a competitive salary range based on experience, with opportunities for growth and advancement within the company. Our team members enjoy a positive work environment, comprehensive benefits, and the chance to make a meaningful contribution to the security industry.

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Job Description:

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  • Monitor fire alarm signal devices, burglar alarms, and other security systems to ensure prompt response to emergencies.">
  • Provide exceptional customer service to clients, responding to calls and issues in a professional and timely manner.">
  • Work collaboratively with colleagues to maintain high levels of system reliability, efficiency, and effectiveness.">
  • Maintain accurate records and reports of system activity, including incident reports and maintenance logs.">
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Required Skills and Qualifications:

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  • High school diploma or equivalent required; degree in a related field (e.g., criminal justice, emergency management) preferred.">
  • Minimum 1-2 years of experience in a security operations center, call center, or related role.">
  • Excellent communication, problem-solving, and analytical skills.">
  • Ability to work effectively in a fast-paced, dynamic environment.">
  • Knowledge of security systems, including fire alarm and burglar alarm systems.">
  • Fluency in Spanish a plus.">
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Benefits:

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  • Paid time off and holidays.">
  • Opportunities for professional development and career advancement.">
  • A positive, supportive work environment.">
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How to Apply:

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If you are a motivated, detail-oriented individual with a passion for security and customer service, please submit your application, including any relevant work experience and education.