Documentation Specialist

4 weeks ago


FL United States MILLENNIUMSOFT Full time
Job Title: Documentation Specialist

Job Summary:

The Documentation Specialist will be responsible for obtaining medical documentation from physicians to substantiate a patient's need for medical supplies. The successful candidate will have excellent communication skills and be able to work independently.

Key Responsibilities:

  • Obtain medical documentation from physicians via fax and/or email
  • Develop and maintain knowledge of medical supplies and insurance guidelines
  • Identify and resolve customer service-related issues
  • Work with Customer Care to identify and support customer service-related initiatives
  • Meet or exceed daily, weekly, and monthly goals
  • Adhere to compliance standards, including Medicare guidelines, HIPAA, and ACW

Requirements:

  • High School Diploma or equivalent
  • 1-2 years of related experience and/or training
  • Knowledge of Microsoft Office Applications and database software
  • Ability to work some evening shifts, weekends, and overtime as needed

Work Environment:

  • Temperature-controlled office environment
  • Minimal exposure to hazards or physical risks

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