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Administrative Support Specialist
2 weeks ago
This role is part of the Administration Division within Facilities Management at MSCCN. Key responsibilities involve providing general administrative support, covering front desk reception duties, and responding to phone inquiries from employees with maintenance issues. Additional tasks may include managing departmental mobile phones, push-to-talk devices, data, billing, and accounts.
Responsibilities:- Responds to public and staff inquiries regarding departmental or program activities
- Answers single- and multi-line telephones, routes calls, and relays messages
- Resolves routine problems in person, by phone, and through correspondence
- Requests specific information by telephone
- Copies and distributes materials, acts as key operator for copy machine
- Reads, screens, and directs mail, composes answers to routine correspondence
- Calculates fees, records payments, and balances routine accounts
The ideal candidate should have a minimum of two years of experience performing secretarial or administrative tasks, preferably in a fast-paced environment. Proficiency in Microsoft Office Suite and experience working with smartphones are essential. Familiarity with office equipment and ability to perform moderately complex word processing activities are also required.