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Sales Associate

1 month ago

Edmond, Oklahoma, United States Foxworth-Galbraith Lumber Company, Inc. Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Foxworth-Galbraith Lumber Company, Inc. As a Sales Associate, you will be responsible for providing exceptional customer service, responding to customer needs, and demonstrating products to customers.

Key Responsibilities

  1. Provide quality customer service by responding to customer requests, explaining merchandise features, and making sales in Departments 3-15.
  2. Complete all paperwork for sales, take special orders for customers, and complete new merchandise requests; ring up sales on cash register as required.
  3. Sticker merchandise and display according to Plan-o-grams, display and signing guidelines. Monitor merchandise movement and advise management of fast/slow moving SKU's. Maintain accurate bin tags and signing in the store.
  4. Monitor standardized merchandise on a regular basis to meet predetermined stock levels or special order needs. Advise management of stock levels and assist in preparing purchase orders as requested.
  5. Monitor inventory, sales practices, and customer behavior to decrease opportunity for breaches of safety and security policies.
  6. Accept returned merchandise by verifying documents and merchandise. Process refunds, credits, and exchanges according to Company procedures to assure customer satisfaction and accurate accounting of inventory. Coordinate with receiving/warehouse to restock returned merchandise.
  7. Maintain a clean store environment, including doors, floors, windows, ceilings, restrooms, and work stations. Clean and dust products and displays and face the products. Ensure aisles and other areas are clear of obstacles to allow customers to shop easily and safely.
  8. Assist in the preparation of the store and product displays for advertised events and promotions.
  9. Participate in the execution of scheduled cycle counts.
  10. Attend and participate in all Company-sponsored training programs as required.
  11. Perform any other duties, responsibilities, or tasks as assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of the organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Qualifications

Good interpersonal, communication, sales, and customer service skills are necessary. Knowledge of building materials products (especially hardlines) is desirable. Ability to operate computer equipment and applicable programs is required.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The associate is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Equal Opportunity Employer

Foxworth-Galbraith Lumber Company, Inc. is an Equal Opportunity Employer. We seek and encourage a diversity of skills, talents, and viewpoints in our workplace.