Market Support Specialist
6 days ago
We are seeking a highly skilled and detail-oriented Market Support Specialist to join our team at SELECTEMP Employment Services in Roseburg, OR.
Estimated Salary: $20.00 - $25.00 per hour, depending on experience and qualifications.
About the Role:The Market Support Specialist will be responsible for providing exceptional customer service and support to talent working and candidates. This includes greeting and assisting branch visitors, responding to inquiries in a timely manner, and providing information and guidance on staffing services and job opportunities.
The successful candidate will also maintain accurate and up-to-date client and talent working records, follow established processes and procedures to ensure compliance with company policies and industry regulations, and collaborate with internal teams to address customer and talent working needs.
This is a temporary position with full-time hours.
Key Responsibilities:- Greet and assist branch visitors, clients, talent working, and candidates.
- Respond to talent working and candidate inquiries in a courteous and timely manner.
- Provide information and guidance on staffing services, job opportunities, and onboarding process.
- Maintain accurate and up-to-date client and talent working records in the company's ATS system.
- Follow established processes and procedures to ensure compliance with company policies, state and federal law, and industry regulations.
- Collaborate with internal teams to address customer and talent working needs.
- High School Diploma or equivalent.
- Two (2) years or more of customer service experience.
- One (1) year of office administrative/clerical experience, can be concurrent with #2.
- Proficient in Google Suite.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Competitive compensation package based on geography and experience.
- Opportunities for continuous learning and career development.
- Network-wide engagement and recognition opportunities.
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