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Health Information Specialist

2 months ago


Towson, Maryland, United States CIOX Health Talent Acquisition Full time
About the Role

We are seeking a highly organized and detail-oriented Health Information Specialist to join our team at CIOX Health Talent Acquisition. As a key member of our team, you will be responsible for processing medical record requests in a timely and efficient manner, ensuring accuracy and providing exceptional customer service.

Key Responsibilities
  • Receive and process patient health information requests in accordance with company policies and procedures.
  • Maintain confidentiality and security of privileged information.
  • Stay up-to-date with company software and systems.
  • Adhere to company policies and procedures, as well as HIPAA regulations.
  • Communicate effectively with customers and team members.
  • Perform additional duties as required.
Requirements
  • High school diploma or equivalent required.
  • Basic computer proficiency and ability to learn new software.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Detail-oriented and able to maintain confidentiality.
Preferred Qualifications
  • Experience in a healthcare environment.
  • Previous production/metric-based work experience.
  • In-person customer service experience.
Working Conditions

This role is generally performed in an office environment with minimal exposure to unpleasant working conditions. Must be able to stand and sit frequently, reach overhead, and use a telephone or headset equipment. Reasonable accommodations are available to qualified individuals with disabilities.