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Patient Care Navigator Specialist
1 week ago
We are seeking a skilled Referral Management Professional to join our team at Central Florida Health Care, Inc. As a member of the healthcare team, you will play a vital role in ensuring seamless coordination of patient care.
Main Responsibilities:- Familiarize yourself with CFHC's program philosophies, goals, and objectives, and comply with all policies and procedures, as well as state and federal regulations.
- Be competent in performing the duties of a referral specialist, including coordinating and completing referrals, obtaining authorizations, and scheduling appointments.
- Track all referrals to improve quality and continuity of care, including initiating reminder calls to patients prior to scheduled appointments and obtaining referral reports from specialists.
- Knowledge of basic medical terminology.
- Strong customer service focus.
- Effective verbal and written communication skills.
