Server Ambassador

2 months ago


Vienna, Virginia, United States Applebee's Full time

Role:

Server

Invitation: To make a difference by loving people with food. You'd be responsible for creating a memorable experience by serving food, drinks, and caring for guests' needs in a way that makes them want to come back.

Key Responsibilities:

  • Deliver exceptional food and drink service to guests, ensuring their needs are met and exceeded.
  • Greet guests warmly, answer questions, and make recommendations to enhance their dining experience.
  • Interact with guests to create a friendly and welcoming atmosphere, fostering a sense of community and belonging.
  • Communicate effectively with the service bar and kitchen team to ensure seamless service.
  • Monitor guests' needs and respond promptly to requests, ensuring their satisfaction.
  • Present guest checks accurately and facilitate payment, handling cash and credit transactions with ease.
  • Participate in maintaining a clean and organized dining area, resetting tables and ensuring a smooth service flow.

Qualification Standards:

  • A genuine passion for delivering exceptional customer service and creating memorable experiences.
  • A positive attitude and a willingness to learn and grow with the team.
  • Basic math skills and the ability to handle cash and credit transactions accurately.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Physical stamina to navigate the restaurant and lift up to 25 pounds, with the ability to bend and stoop as needed.

Physical Requirements: This role requires regular navigation of the restaurant, movement of items up to 5 pounds, occasional lifting of up to 25 pounds, and bending and stooping. Reasonable accommodations may be made for individuals with disabilities.