Server Ambassador
2 months ago
Vienna, Virginia, United States
Applebee's
Full time
Role:
Server
Invitation: To make a difference by loving people with food. You'd be responsible for creating a memorable experience by serving food, drinks, and caring for guests' needs in a way that makes them want to come back.
Key Responsibilities:
- Deliver exceptional food and drink service to guests, ensuring their needs are met and exceeded.
- Greet guests warmly, answer questions, and make recommendations to enhance their dining experience.
- Interact with guests to create a friendly and welcoming atmosphere, fostering a sense of community and belonging.
- Communicate effectively with the service bar and kitchen team to ensure seamless service.
- Monitor guests' needs and respond promptly to requests, ensuring their satisfaction.
- Present guest checks accurately and facilitate payment, handling cash and credit transactions with ease.
- Participate in maintaining a clean and organized dining area, resetting tables and ensuring a smooth service flow.
Qualification Standards:
- A genuine passion for delivering exceptional customer service and creating memorable experiences.
- A positive attitude and a willingness to learn and grow with the team.
- Basic math skills and the ability to handle cash and credit transactions accurately.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Physical stamina to navigate the restaurant and lift up to 25 pounds, with the ability to bend and stoop as needed.
Physical Requirements: This role requires regular navigation of the restaurant, movement of items up to 5 pounds, occasional lifting of up to 25 pounds, and bending and stooping. Reasonable accommodations may be made for individuals with disabilities.