Dental Insurance Coordinator Specialist

6 days ago


Rock Hill, South Carolina, United States A Healthy Smile Family and Cosmetic Dentistry Full time
About A Healthy Smile Family and Cosmetic Dentistry

We are a well-established, patient-focused dental practice dedicated to providing high-quality dental care in a comfortable and welcoming environment.


Job Description: Dental Insurance Coordinator

This role plays a crucial part in ensuring our patients' dental insurance claims are processed accurately and efficiently. You will work closely with patients, insurance companies, and the dental team to verify insurance benefits, submit claims, and resolve any billing or claims-related issues.


Key Responsibilities:
  • Verify Patient Insurance Benefits: Ensure accurate coverage verification before appointments.
  • Submit and Track Claims: Submit dental insurance claims for procedures performed and track their status.
  • Resolving Issues: Follow up on unpaid or denied claims and work with insurance providers to resolve issues.
  • Excellent Communication Skills: Explain insurance benefits and coverage to patients in a clear, understandable manner.
  • Patient Support: Assist patients with billing inquiries and help resolve payment issues.
  • Maintaining Accurate Records: Maintain accurate patient records and ensure proper documentation of insurance information.
  • Processing Updates: Process and update insurance information in our system.
  • Collaboration: Work collaboratively with the front office team to ensure smooth patient flow and accurate billing.

Qualifications:
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in dental insurance billing or coordination preferred.
  • Knowledge: Strong knowledge of dental insurance plans, codes, and terminology.
  • Skills: Excellent communication and customer service skills, ability to multitask, manage multiple priorities in a fast-paced environment, strong attention to detail, and organizational skills.

Benefits:
  • Competitive Salary: $45,000 - $60,000 per year based on experience.
  • Health and Vision Insurance: Comprehensive health and vision insurance package.
  • Paid Time Off (PTO): Generous paid time off policy.
  • 401(k) Matching: Employer match for retirement savings.
  • Professional Development: Opportunities for continuing education and professional growth.


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