Shift Manager
5 days ago
We are seeking a highly skilled and motivated Shift Manager to join our team at Summerwood Master. As a Shift Manager, you will play a critical role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining high standards of quality and safety.
Key Responsibilities- Customer Satisfaction/Product Quality
- Maintain fast, accurate service and ensure products meet company quality standards.
- Conduct regular food safety audits and provide coaching to crew members on customer service, product quality, and speed of service.
- Financial
- Assist with cash procedures, including bank deposits, making change, and verifying drawers.
- Operations
- Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets.
- Review facility and equipment readiness, monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.
- Monitor speed with service performance and resolve bottlenecks to achieve SWS goals.
- In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing.
- Human Resources
- Provide ongoing coaching and feedback to crew members.
- Provide hands-on training for crew members in the Learning Zone.
To be successful in this role, you will need to have excellent communication and leadership skills, be able to work effectively in a fast-paced environment, and have a strong attention to detail. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Restaurant Operations Manager
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