Client Support Specialist
3 weeks ago
The Client Case Manager plays a crucial role in ensuring the safety and well-being of youth clients at Avery's Village. This position is responsible for providing social and service support, acting as a primary advocate and liaison, and coordinating with various agencies to meet client needs.
Key Responsibilities:
- Supervision by Executive Director and/or Director of Programs
- Serve as a role model in behavior and work ethic for staff and clients
- Adhere to Avery's Village Employee Policies and Procedures manual
- Complete required training
- Manage case load for up to 16 youth clients
- Liaison with Child Placement Agencies (KVC, St. Frances, TFI, Cornerstones of Care)
- Ensure timely receipt of documentation for client placement
- Coordinate admission of new clients
- Conduct initial assessments of new clients
- Maintain accurate case books for clients
- Request Qualified Residential Treatment Program for clients
- Arrange health examinations and medication/therapy appointments
- Prepare weekly and monthly progress reports on clients
- Develop, monitor, and update program treatment plans for each client
- Create transition plans and discharge documentation for clients
- Provide crisis intervention services
- Arrange transportation for clients to appointments
- Support clients with school and employment
- Liaise with CPA case managers, therapists, schools, employees, other outside agencies, foster families, or family members
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