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Regional Director

2 months ago

Estero, Florida, United States Castle Group Full time
Job Summary

The Regional Director - Community Association Management is a senior-level position responsible for providing strategic leadership and management to ensure the successful operation of community associations within the Castle Group's portfolio. This role requires a seasoned professional with a strong background in community association management, leadership, and customer service.

Key Responsibilities
  • Leadership and Management
    • Provide strategic direction and guidance to community association management teams to achieve business objectives and goals.
    • Develop and implement effective business plans, budgets, and operational procedures to ensure efficient and effective management of community associations.
    • Lead and manage high-performing teams to deliver exceptional customer service and achieve business results.
  • Customer Service and Relations
    • Build and maintain strong relationships with community association boards, residents, and other stakeholders to ensure effective communication and issue resolution.
    • Provide exceptional customer service to community association boards, residents, and other stakeholders to ensure their needs are met and exceeded.
  • Business Development and Growth
    • Identify and pursue business opportunities to grow the Castle Group's community association management portfolio.
    • Develop and implement effective business development strategies to attract new clients and expand existing relationships.
  • Financial Management
    • Develop and manage budgets, financial reports, and other financial documents to ensure accurate and timely financial information.
    • Monitor and analyze financial performance to identify areas for improvement and implement corrective actions.
  • Operational Excellence
    • Develop and implement effective operational procedures to ensure efficient and effective management of community associations.
    • Monitor and analyze operational performance to identify areas for improvement and implement corrective actions.
Requirements
  • Education and Experience
    • Bachelor's degree in Business Administration, Real Estate, or related field.
    • Minimum 4 years of experience in community association management, leadership, and customer service.
  • Skills and Qualifications
    • Strong leadership and management skills with the ability to motivate and inspire high-performing teams.
    • Excellent customer service and communication skills with the ability to build and maintain strong relationships with community association boards, residents, and other stakeholders.
    • Strong business development and growth skills with the ability to identify and pursue business opportunities.
    • Strong financial management skills with the ability to develop and manage budgets, financial reports, and other financial documents.
    • Strong operational management skills with the ability to develop and implement effective operational procedures.
Working Conditions

This is a full-time position that requires frequent travel to community association locations. The successful candidate will be required to work extended hours and weekends as needed to meet business objectives and goals.

The Castle Group is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package to the successful candidate.