Customer Service Representative

1 week ago


Sens, Bourgogne-Franche-Comté, United States Rio Hotel and Casino Full time
Company Overview
Rio Las Vegas is an iconic hotel and casino, committed to delivering exceptional guest experiences. We are seeking a skilled Customer Service Representative to join our team.

Salary
The estimated salary for this position is $20.57 per hour, based on the national average for similar positions in the Las Vegas area.

Job Description
We are looking for a detail-oriented and customer-focused individual to manage the front desk operations at our hotel. As a Front Desk Agent, you will be responsible for ensuring seamless check-in and check-out processes, handling guest inquiries, and maintaining a positive and welcoming atmosphere.

Required Skills and Qualifications
To succeed in this role, you should have a minimum of one year of customer service experience, excellent organizational skills, and proficiency with Microsoft Office Suite and Property Management Systems (preferably Opera). You should also be able to effectively communicate in English and work any shift, including days, afternoons, swings, or graveyard shifts.

Benefits
In addition to competitive pay, we offer a range of benefits, including opportunities for career growth and development, as well as a supportive and inclusive work environment.

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