Escape Room Host

1 month ago


Mountain View, California, United States Ryptic Room Escape Full time
Ryptic Room Escape: Escape Room Host

We're seeking a highly motivated and detail-oriented individual to join our team as an Escape Room Host. As a key member of our team, you'll be responsible for delivering an unforgettable experience to our guests, from setting up the room to guiding them through the game. Your attention to detail and ability to multitask will ensure a seamless experience from start to finish.

Key Responsibilities:
  • Resetting rooms between games and ensuring all elements are working properly for the next group.
  • Monitoring games closely to offer hints and guidance without giving away solutions.
  • Educating guests about our escape rooms and tailoring the experience to their needs.
  • Assisting with technical troubleshooting if any issues arise during games.
  • Maintaining the cleanliness and order of the facility.
  • Working with escape room supervisor and sales team to meet customer service objectives.
Requirements:
  • 1+ years of customer service experience preferred.
  • Must be detail-oriented, organized, and able to manage multiple tasks at once.
  • Must be at least 18 years old.
  • Must be able to work weekends, evenings and holidays.
Schedule:
  • Primary schedule: Thursday - Sunday, 11am - 6pm, with opportunities for additional hours based on customer requests and bookings.

Job Type: Part-time. Pay: $17.00 - $19.00 per hour. Expected hours: 20 - 30 hours per week.



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