Wildwoods Ambassador

3 weeks ago

Charlotte, North Carolina, United States U S National Whitewater Center Full time
Job Summary

The U S National Whitewater Center is seeking a Wildwoods Attendant to join our team. This role is responsible for creating a friendly and welcoming atmosphere for all guests. As a Wildwoods Attendant, you will provide exceptional customer care and clear communication with guests.

About the Role

We are looking for a highly motivated and organized individual who can work well under pressure. You must be able to maintain accurate knowledge of activities, products, and services offered at the Whitewater Center. The ideal candidate will have excellent customer service and communication skills, as well as the ability to work independently and make decisions quickly.

Earn an Estimated $12-$15 Per Hour, with opportunities for advancement based on performance. Our staff discount program and pro deals also make it easy to enjoy your favorite activities on us

Responsibilities:
  • Maintain accurate knowledge of activities, products, and services offered at the Whitewater Center.
  • Communicate with guests in a polite, clear, and confident manner.
  • Be open to a variety of job functions.
  • Check-in guests through the Siriusware software system, assign wrist bands, review the purchased experience, provide directions, and answer any questions.
  • Ensure all guests are checked in before entering activity areas.
  • Assist in maintaining cleanliness of grounds.
  • Provide a presence for questions and conflict management as necessary.
  • Stay current and be able to inform guests of food options, drink options, and specials.
  • Responsibly pour, serve, and sell alcohol following ABC guidelines.
  • Prepare for the arrival of large groups to ensure a pleasant and efficient check-in.
  • Actively communicate with all departments to facilitate the best possible experience for each guest.


Requirements:
  • Must be at least 18 years of age.
  • Maintain a clean, professional, and healthy appearance, and adhere to dress code standards.
  • Excellent customer service and communication skills.
  • Able to work well under pressure and make decisions independently.
  • An honest and sincere passion for helping others and providing guidance.
  • Adequate typing skills and the ability to quickly adapt to new software systems.
  • Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.


Benefits:
  • Access to the Whitewater Center's pass activities.
  • Staff discount program and pro deals.
  • Non-Matching 401K plan.

  • Wildwoods Ambassador

    3 weeks ago

    Charlotte, North Carolina, United States U S National Whitewater Center Full time

    Job OverviewThe U S National Whitewater Center is seeking a highly skilled and enthusiastic Wildwoods Ambassador to join our team. As a Wildwoods Ambassador, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for all guests.Salary: $18-$20 per hour (estimated)About the JobMaintain accurate knowledge of...