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Espresso Machine Refurbishment Expert

2 months ago

Manor, Texas, United States Pro Coffee Gear Full time

Position Overview

As a Coffee Technician at Pro Coffee Gear, you will play a vital role in our warehouse operations. We are a dynamic e-commerce company dedicated to providing top-notch coffee equipment and exceptional service to our clients. Your responsibilities will encompass various aspects of warehouse management, ensuring that our clients receive the best products and support possible.

Company Background

Pro Coffee Gear is a leading name in the coffee equipment industry, located in Austin, Texas. Our mission is to simplify the process of acquiring high-quality coffee gear for both businesses and enthusiasts. We pride ourselves on our expertise in refurbishing espresso machines and our commitment to outstanding customer service.

Work Environment

Our warehouse fosters a professional yet relaxed atmosphere. We believe in hard work balanced with enjoyment, and our team is passionate about coffee and the intricacies of coffee-making equipment. We value continuous learning and view challenges as opportunities for growth.

Key Responsibilities

In this role, you will:

  • Refurbish espresso machines utilizing our proprietary Pro Renewal Process.
  • Organize and fulfill product shipments efficiently.
  • Capture high-quality product images for our online store.
  • Manage inventory and order necessary parts.
  • Assist with local equipment installations.

Candidate Profile

We are looking for individuals who possess a blend of technical skills and customer service aptitude. The ideal candidate will:
  • Exhibit a strong curiosity for learning and understanding complex systems.
  • Appreciate the artistry of coffee making and the mechanics behind it.
  • Demonstrate meticulous attention to detail.
  • Be open to constructive feedback and view it as a chance for improvement.

Technical and Client Service Skills

Successful candidates will have:
  • Experience or training in coffee technology or automotive technology.
  • The ability to analyze and troubleshoot mechanical issues effectively.
  • Strong organizational skills, both physically and mentally.
  • Previous customer service experience with a focus on empathy and follow-through.

Benefits

Joining Pro Coffee Gear means being part of a growing company with opportunities for advancement. We offer a goal-oriented work culture that encourages personal and professional development.