Banking Operations Specialist

1 week ago


Cincinnati, Ohio, United States Fifth Third Full time
About the Role

This Banking Operations Specialist position at Fifth Third Bank involves providing world-class customer service to customers with solar and home improvement loans. The successful candidate will be responsible for answering incoming calls, resolving customer issues, and collaborating with internal teams.

Key Skills:
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proven organizational skills and ability to prioritize tasks
  • Familiarity with CRM software (salesforce preferred)
Requirements:
  • At least six months recent call center experience required
  • High school graduate or equivalent
  • Bilingual (English/Spanish) preferred but not required
Estimated Salary: $48,000 - $65,000 per year

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