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Baker - Pastry Specialist
2 months ago
We are seeking a skilled Baker to join our team at Festival Foods. As a key member of our bakery team, you will be responsible for producing high-quality bakery items, maintaining a clean and organized workspace, and providing exceptional customer service to our guests.
Key Responsibilities- Recipe and Production Control: Follow established recipes and production lists to ensure the highest quality bakery items. Monitor dates and freshness, handle outdated items properly, and report any shrinkage.
- Health and Safety: Adhere to all Health Department guidelines and Festival sanitation practices. Maintain a clean and organized workspace, including prep areas, coolers, freezers, and dry storage.
- Guest Service: Provide excellent customer service to our guests by assisting them with finding items, taking special orders, and addressing concerns. Answer phone calls with proper etiquette and ensure guest satisfaction.
- Stock Monitoring: Keep an eye on stock levels and service floor needs, ensuring proper assortment and production-level, especially for early mornings and evenings.
- Quality Standards: Maintain food safety logs and ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
- Team Collaboration: Work closely with all Bakery associates to meet department goals and support a positive team environment.
- Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Support the Team: Other duties as assigned.
- Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
- Effective Problem-Solving: Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
- Safety Awareness: Comprehensive understanding of safety requirements and company safety policies, including proper training on ovens, lifting techniques, trash compactor, baler, mixers, slicing and packaging machinery, and other equipment.
- Retail Expertise: Knowledge of the retail food business and perishable department operations, with the ability to make timely and effective decisions.
- Physical Demands: Stand in one spot for a long period of time; bend, stoop, and kneel regularly (70% of the time). Full range of upper body motion. Lift up to 60 pounds on a frequent basis (50% of the time). Frequent repetitive motion of hands and wrists.
- Work Environment: Occasional exposure to extreme temperatures (20% of the time). Frequently near moving machinery (70% of the time).
By joining our bakery team, you will become part of a community that values quality, collaboration, and exceptional food service. We offer competitive compensation, opportunities for career growth, and a supportive work environment.
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced, and service-oriented associates who represent a variety of backgrounds, perspectives, and talents.
