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Assistant Branch Manager

2 months ago

Cleveland, Ohio, United States Firefighters Community Credit Union Full time
Job Opportunity

We are seeking a highly skilled and motivated individual to join our team as an Assistant Branch Manager at Firefighters Community Credit Union. This role will be based in our Downtown Cleveland branch and will involve floating to other branches as needed.


About Us

At Firefighters Community Credit Union, we pride ourselves on offering a warm and family-friendly environment while providing tools to make managing finances hassle-free. Our members truly make a difference, and their deposits fund other member loans, keeping our rates and fees low. Every dollar of profit is reinvested into the credit union and the community.


About You

We are looking for a leader with excellent communication skills and the ability to establish good relationships with both members and team members. As an Assistant Branch Manager, you will coordinate personnel activities under the guidance of the branch manager and be involved in developing staff to the next level. You will also serve members who need help with complex products and services.


Responsibilities
  • Work with the branch manager and/or Chief Retail Officer to develop, train, coach, and motivate branch personnel
  • Assist members with account openings, loan applications, and other complex products and services
  • Adapt to various branch situations to ensure members are served efficiently and with a smile

Qualifications
  • One to three years of similar or related experience
  • Excellent communication skills
  • Ability to solicit cooperation from others and build relationships
  • Ability to travel to different offices

Physical Requirements
  • Physical requirements include moving frequently and regularly using wrists, hands, and or fingers; speaking clearly, hearing and understanding; visual acuity necessary to prepare or inspect documents; should be able to exert up to 10 lbs. of force occasionally

AA/EOE