Associate Manager PT 20-29
4 weeks ago
TUMI is a world-class luxury brand that has been creating high-quality business, travel, and performance essentials since 1975. Our mission is to empower journeys and make a positive impact on the world.
Job SummaryWe are seeking an Associate Manager to join our Retail team. As a key member of our team, you will be responsible for creating a client experience that reflects the TUMI brand ethos, building strong client relationships, and driving sales through exceptional service.
Key Responsibilities- Meet and exceed individual and store baseline goals for personal sales and KPI metrics.
- Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
- Take pride in work and strive for excellence.
- Take responsibility for performance and complete all assigned tasks and meet deadlines.
- Help teach others training content through consistent roleplay and coaching.
- Clearly articulate strengths, goals, and opportunities.
- Exercise strong written and verbal skills.
- Adapt communication skills upwards, laterally, and to the team.
- Promote the organization's business goals and adapt flexibly to change.
- Ability to remain calm and deescalate situations.
- Collaborate effectively with the team.
- Understand the TUMI brand and have a true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPIs.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
- Have strong time management skills.
TUMI is a dynamic and entrepreneurial company that values its associates. We offer a motivating and exciting work environment, competitive salaries, and comprehensive benefits programs. Our commitment to diversity and inclusion empowers each associate to bring their authentic self and unique differences to work every day.
We believe in a workplace that gives every individual the opportunity to make an impact. Our ongoing commitment is to provide all the tools you need to succeed, including guidance towards individual career growth, professional training and development initiatives, and a motivating environment.
We are committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
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