Remote Support Professional
1 day ago
Speak Wisely Solutions is seeking a dedicated and passionate Remote Support Professional to join our team.
This is an excellent opportunity for individuals who enjoy helping others and working in a dynamic environment.
About the JobAs a Remote Support Professional, you will provide critical support to our customers through various communication channels.
Main Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, troubleshooting, and technical support
- Document customer interactions and update records as needed
- 2+ years of Customer Service experience
- 2+ years of Call Center experience
- Able to work independently with minimal supervision
- Excellent communication and interpersonal skills
- Ability to handle high call volumes and prioritize tasks effectively
- Laptop or PC (Windows 10 or 11)
- High speed internet (hardwired only)
- Hardwired USB headset (noise cancellation)
- Competitive remote work compensation package
- Flexible work hours to suit your lifestyle
- Extensive certification and support to excel in your role
- Opportunity to grow and advance within the organization
The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications.
We value a collaborative and inclusive work culture that supports your growth and development.
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