Sales Associate Keyholder Professional
6 days ago
About the Role
We are seeking a skilled and motivated Express Retail Sales Keyholder to join our team in South Hill. This role is ideal for those who enjoy interacting with customers, working in a fast-paced environment, and taking on additional responsibilities.
The Retail Sales Keyholder provides an exceptional shopping experience for our customers by executing opening and closing procedures, maintaining a clean and organized store, and assisting with product launches. This role requires excellent communication skills, a strong work ethic, and the ability to multitask.
Responsibilities:
- Perform opening and closing procedures, including balancing registers and preparing deposits.
- Maintain a clean and organized sales floor, checkout, fitting room, and stockroom.
- Follow company policies and procedures to ensure customer and associate safety.
- Assist with product launch changes according to company SOP.
- Deliver exceptional customer service, resolve issues promptly, and escalate concerns to management.
- Process transactions quickly and accurately, reducing customer wait time.
- Drive credit and loyalty programs by explaining benefits and encouraging participation.
Requirements:
- High school diploma or equivalent required.
- 0-2 years of relevant retail experience preferred.
- Proficient in using technology, including iPads and registers.
- Meets defined availability criteria, including nights, weekends, and non-business hours.
Compensation:
This role offers a competitive salary range of $16.28 - $25.35 per hour, depending on experience and location. Additionally, Express offers a range of benefits, including medical, dental, and vision coverage, 401(k) matching, paid time off, and merchandise discounts.
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