Nurse Care Coordinator
3 weeks ago
Company Overview: Oak Street Health is a healthcare revolution at the forefront of innovation and patient care.
Estimated Salary: $65,000 - $90,000 per year, depending on experience and location.
Job Description: As a Registered Nurse at Oak Street Health, you will play a critical role in building strong relationships with our patients, coordinating their care, and providing a seamless experience. Our Center Nurses use an integrated approach to achieve desired patient outcomes by utilizing standards, guidelines, and pathways for care delivery. You will work to create an engaging and welcoming environment through team communication and delegation, empowering other members of the care team to deliver the best care to our patients.
Core Responsibilities:
- Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner.
- Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations.
- Provide clinically competent triage and symptom management to patients who may or may not be physically present.
- Utilize standardized protocols for medication management, prescription refills, and prior authorizations.
- Conduct thorough and accurate reviews of patient medications and update as needed.
- Provide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone, or in group settings.
- Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels.
- Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate.
- Create a welcoming and engaging environment to meet the needs of our patients, communities, families, and teams where they are.
- Delegation of activities to other clinical care team members to support the needs of our patients.
- Participate in care team meetings to discuss patient care and clinic operations.
- Deliver an exceptional patient experience through service, responsiveness, and respectful care.
- Perform point of care testing, procedures, and specimen collection (including phlebotomy) as needed.
What We're Looking For:
Required Qualifications:
- Active Registered Nurse (RN) licensure in good standing with the applicable state.
- BLS certification.
- Electronic Medical Record (EMR) experience.
- Ability to maintain patient confidentiality and process information in a confidential manner.
- US work authorization.
Preferred Qualifications:
- Ability to collaborate and communicate with members of an interdisciplinary care team.
- Excellent computer skills with the ability to read, interpret, and analyze data from various computer systems.
- Effective problem-solving and prioritization skills.
- 2+ years of healthcare experience, working as an RN.
- Previous experience in a clinic setting.
- Ability to work independently.
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary).
Why Oak Street Health:
We offer our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
- A collaborative and energetic culture.
- High levels of responsibility and rapid advancement.
- Competitive benefits, including paid vacation/sick time, a generous 401(k) match with immediate vesting, as well as health benefits.
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
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