Retail Associate

4 weeks ago


Jackson, Michigan, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized sales floor.

Key Responsibilities:
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Ensure a positive shopping experience for members by maintaining a clean and organized sales floor, restocking shelves, and processing transactions accurately and efficiently.
  • Assist members with their purchases, answering questions and providing product information as needed.
  • Work collaboratively with other team members to achieve sales goals and maintain a high level of customer satisfaction.
  • Maintain a safe and secure shopping environment by following company policies and procedures.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company match.
  • Employee discounts on merchandise and services.

Sam's Club is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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