Hardees Restaurant Manager

The General Manager is responsible for driving restaurant execution against key initiatives and is a pivotal part of delivering a consistently high-level guest experience, through effectively managing measurable qualitative and quantitative initiatives.

• Drive continuous improvement and operate at an optimum level delivering a high level "WOW" guest experience with detailed focus on the "FOUR WALLS".
• Ensure that brand standards are maintained via the Operations Assessment (OA).
• Ensure Quality Assurance/Food Safety Standards are maintained and remain compliant. Proactively correct all deficiencies.
• Ensure that the restaurant follows all Health Code standards. Take immediate corrective action to correct all deficiencies.
• Effectively manage Speed of Service ensuring that Phase Three Brands standards are maintained in all Speed of Service categories.
• Maintain a minimum of 4 guest surveys/week. Focus on opportunities.
• Maintain and respond to all guest complaints. Focus on root causes of sub-standard guest satisfaction.
• Have clear understanding and knowledge of the restaurant's trade area. Collaborate with the District Manager on the different market factors that may have an impact on the restaurants business trends.
• Effectively manage staffing at all levels ensuring that there are fully trained Team Members at all levels.
• Actively setting staffing goals and ensure that the unit maintains a minimum staffing level of 95%. Understand changes in trends and adjust staffing accordingly. Drive continuous improvement to ensure profitability is maximized contributing to the financial health of Phase Three Brands.

• Create an environment that stimulates revenue growth.
• Manage food cost and budget ensuring that all tools and "Best Practices" are effectively used.
• Effectively manage labor vs. matrix and budget by ensuring that all tools and "Best Practices" are effectively used.
• Manage to budget using check book spending ensuring that business needs are met, and costs are controlled.
• Maintain R&M costs to the budget while ensuring that the restaurant is maintained at a high level. Collaborate the District Manager on effective R&M management.
• Ensure that all costs are reported accurately with a full understanding of how an effective profitability models works.
• Be proactive in communicating CAPEX needs to the District Manager.

• Results driven with strong attention to detail.
• Understands the dynamics of the P&L.
• Effectively manages cost with a proven track record of controlling costs.
• Understands and has a proven track record of executing QSC.
• Strong team building skills.
• Strong communication skills.
• Thoroughly honest and forthright with impeccable integrity.
• Self-starter with a strong work ethic.
• High energy with a high sense of urgency.
• Creative problem solver.
• Performs well in a lean, fast-paced environment.
• Ability to create solutions that drive results.
• Ability to interact and build relationships with all levels of the Phase Three Brands Team.
• Ability to coach and train all levels of Team Members.
• Ability to hold subordinates accountable.
• Effective time-management skills.
• Adaptability and flexibility.
• Effective in conflict resolution.
• Basic computer skills.

• Room for Growth and Development
• Full Array of Benefits- from healthcare to dental, vision, STD, LTD, and many more
• Holiday Pay
• Paid Time Off