Front of House Team Member at Zest

4 weeks ago


Jacksonville, Florida, United States Medure Brothers Culinary Concepts Full time
Job Overview

We are seeking a highly motivated and enthusiastic Front of House Team Member to join our team at M Brothers, a 220-seat upscale-casual restaurant located at the Mayo Clinic's Southside campus. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and working collaboratively with our culinary team to deliver an outstanding dining experience.

Key Responsibilities
  • Provide exceptional customer service, ensuring that every guest feels welcome and valued.
  • Maintain a clean and organized workspace, adhering to high standards of cleanliness and sanitation.
  • Operate cash registers, POS systems, and credit card machines with accuracy and efficiency.
  • Prepare and serve food and beverages to customer specifications, including sandwiches, flatbreads, and other breakfast items.
  • Field customer complaints and questions, resolving issues in a professional and courteous manner.
  • Work collaboratively with the culinary team to ensure seamless service and high-quality food presentation.
Requirements and Qualifications
  • 1 year of experience in guest services or food service preferred.
  • Ability to work in a fast-paced environment, maintaining a calm and professional demeanor during periods of high volume or unusual events.
  • Excellent communication and interpersonal skills, with the ability to clearly communicate with guests and team members.
  • Food Handler Certification a plus and will be required within 60 days of hire.
Benefits and Perks
  • Food discounts at all Medure Brothers Culinary Concepts restaurants.
  • Health, Dental, Vision, and Life Insurance (full time employees).
  • Paid Time Off (full time employees).
  • Flexible work schedules to accommodate school, life, and family.
  • Fun and friendly work environment.
  • Opportunity to learn and grow with the company.
  • Hourly wages plus tips.


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