Hospital Transitional RN Care Manager
4 weeks ago
Oak Street Health is seeking a highly skilled and compassionate Hospital Transitional RN Care Manager to join our team. As a key member of our care team, you will play a vital role in ensuring seamless transitions of care for our patients, promoting high-quality outcomes, and driving clinical excellence.
Key Responsibilities:- Manage patients through transitions of care, providing face-to-face support in facilities or telephonically, within a defined geographical area and care setting.
- Advocate for patients throughout the care continuum, ensuring access to resources and resolving barriers to care.
- Identify opportunities for improved program workflows, increased internal and external partnerships, and higher quality patient care.
- Maintain accurate records of patient status through care transitions within Oak Street's internal inpatient platform.
- Adhere to CMS, state, and NCQA compliance criteria as related to Transitions of Care.
- Active RN license within the state of practice in good standing.
- Willingness to obtain cross-state licensure, as needed.
- Certified Case Manager (CCM) or equivalent case management certification required, or willingness to obtain within 12 months of hire.
- 2+ years' experience in transitional nursing, discharge planning, nursing case management, or home health.
- Experience in utilization management preferred.
- Knowledge of Medicare/Medicaid and NCQA regulatory transitions of care criteria.
- Exceptional communication skills and customer service orientation.
- Innovative and independent problem-solving skills.
- Ability to monitor and evaluate opportunities for cost-effective care options with high-quality outcomes.
- Spanish-speaking preferred but not required.
- A flexible, positive attitude.
- Valid driver's license and ability to travel daily.
- Working knowledge of Microsoft Office Product Suite.
- US work authorization.
- Opportunity to make a meaningful impact on patients' lives.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
Oak Street Health is a mission-driven organization dedicated to rebuilding healthcare as it should be. We provide personalized primary care for older adults on Medicare, with a focus on quality over volume. Our innovative care model is centered in our patients' communities, and we're committed to delivering exceptional patient experiences.
We're an organization on the move, with over 150 locations and an ambitious growth trajectory. If you're passionate about making a difference in the lives of our patients and colleagues, we encourage you to apply.
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