Pharmacy Technician
2 months ago
Position Overview
Arizona State Pharmacy Technician License and/or Training License is mandatory.
Role Summary
Under the supervision of a licensed pharmacist, pharmacy technicians are responsible for receiving and processing prescription requests from various sources, including healthcare professionals and customers.
All technicians must be certified or in training, adhering to the regulations set forth by the Arizona State Board of Pharmacy.
Key Responsibilities:
- Support the pharmacist in the preparation and dispensing of medications.
- Ensure customer satisfaction through friendly and efficient service, both via phone and in-person.
- Adhere to all relevant federal and state laws, as well as the regulations of the Arizona State Board of Pharmacy.
- Provide counter service, process prescriptions, and verify patient information.
- Handle sales transactions accurately, including cash, credit, or debit payments.
- Maintain accurate records of all third-party transactions.
- Offer guidance and information regarding over-the-counter medications and health products.
- Deliver professional telephone service, responding to inquiries courteously.
- Process patient refill requests via phone, contacting healthcare providers as necessary, and directing calls to the pharmacist or pharmacy intern.
- Accept verbal refill authorizations.
- Manage patient calls effectively, transferring them to the appropriate personnel when needed.
- Maintain computerized patient records and prescription labels.
- Prepare medications by counting, pouring, and reconstituting as verified by the pharmacist.
- Label prescriptions, package completed orders, and organize them for customer pickup.
Applicants must be at least 18 years of age.
This job description does not limit management's ability to assign or reassign duties and responsibilities as needed. It reflects the essential functions of the role and is subject to change at any time. The employer is committed to providing reasonable accommodations to qualified employees without imposing undue hardship.
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