Operations Manager

5 days ago


Bloomington, Illinois, United States D.H. Pace Company, Inc. Full time

D.H. Pace Company, Inc. is a leading provider of door and door-related products, seeking an experienced Operations Manager to join our team in Bloomington, IL. In this role, you will be responsible for scheduling technicians, managing service tickets, and ensuring that our services meet customer expectations.

The ideal candidate will have a strong background in operations management, excellent communication skills, and the ability to multi-task. Experience using Microsoft Office Suite is required, and experience in dispatching or high volume administration is a plus.

You will work closely with our field technicians to optimize their schedules, manage inventory, and troubleshoot technical issues. Additionally, you will assist with billing requirements and provide support to field technicians as needed.

Estimated Salary: $60,000 - $70,000 per year, depending on experience. Our benefit offerings include medical, dental, and vision options, paid time off, and 401k retirement plan with employer match.

To be successful in this role, you must have a strong focus on customer service, be able to represent the company in a professional manner, and possess excellent organizational skills.



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