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Hospitality Team Lead

1 week ago


La Vista, Nebraska, United States Atrium Hospitality Full time

Company Overview

Atrium Hospitality is a leading provider of hospitality services, dedicated to delivering exceptional experiences for our guests. With a strong commitment to teamwork and passion, we strive to ignite service excellence in everything we do.

Salary

The salary for this position is $17.50 per hour, competitive with industry standards and reflecting the value we place on our team members' skills and experience.

Job Description

As a Banquet Captain, you will play a critical role in providing an excellent banquet experience for our guests. Your responsibilities will include:

  • Directing the setting up of tables and ensuring that all necessary items are in place;
  • Confirming that table complements, such as salt, pepper, and sugar, have been properly cleaned and filled;
  • Planning and orchestrating the serving order to ensure timely and courteous service;
  • Maintaining communication with guest contact persons to understand their needs and preferences;
  • Setting up, operating, and dismantling audio-visual equipment as required;
  • Performing the job of Banquet Associate and Banquet Bartender as needed;
  • Assisting the Banquet Manager or All-Purpose Manager with scheduling, training staff, and inventory management;
  • Ensuring that service standards are being followed and taking corrective action when necessary.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Previous customer service experience;
  • Six months of banquet food service experience;
  • Prior leadership experience (desired);
  • A high school diploma or equivalent (desired);
  • A Food Safety certificate or completion of training within the initial 90 days;
  • An Alcohol certification or completion of training within the initial 90 days.

Benefits

We offer a comprehensive benefits package, including:

  • Daily pay;
  • Significant travel discounts on Marriott and/or Hilton properties;
  • 401(k) plans;
  • Medical insurance;
  • Other property-specific benefits.

Others

At Atrium Hospitality, we pride ourselves on creating a work environment that values flexibility, growth opportunities, and work-life balance. If you're looking for a career that offers challenge, excitement, and rewards, join us