Branch Operations Manager

6 days ago


Sayville, New York, United States Suffolk Credit Union Full time
Job Summary

We are seeking an experienced Branch Operations Manager to oversee the day-to-day activities of our branch, ensuring seamless operations and exceptional member service.

About Suffolk Credit Union

Suffolk Credit Union is a financial institution that empowers its members by promoting financial wellness, transparency, and respect. We offer comprehensive benefits, including health plans, lifestyle spending accounts, 401(k) matching, and support for work-life balance.

Key Responsibilities
  • Supervise branch employees, organizing schedules, coaching, and conducting performance appraisals to enhance member satisfaction.
  • Manage scheduling, time cards, and training for all branch staff to ensure efficient operations.
  • Monitor branch performance to ensure goals are met and align with organizational standards.
  • Assist employees with escalated problem resolution and directly service member needs.
Requirements

Qualified candidates will have a high school diploma or equivalency certification, at least one year of supervisory experience in a financial institution, and strong interpersonal skills with the ability to empathize and build rapport.

Compensation

The estimated annual salary for this position is between $55,000 and $85,000, depending on qualifications and experience.



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