Retail Ambassador
5 days ago
We are seeking a highly motivated and detail-oriented Sales Associate to join our team at Daily Thread. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales growth, and contributing to a positive store environment.
About the Role- Meet and exceed department's sales goals by providing outstanding customer service, welcoming customers to the store, and answering their queries
- Maintain in-stock and presentable condition of assigned areas, ensuring a seamless customer experience and a clean and organized store environment
Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service, act as a brand ambassador, and engage with customers to understand their needs and preferences
- Process POS purchases, handle returns, and cross-sell products to increase sales, while building trust relationships with customers and stocking and processing shipments as needed
- Follow and achieve department's sales goals, 'go the extra mile' to drive sales, and remain knowledgeable on products offered to discuss available options
Requirements:
- Proven work experience in retail sales or a related field, with a strong understanding of sales principles and customer service practices
- Basic understanding of sales principles, customer service practices, and proficiency in English, basic math skills, and hands-on experience with POS transactions
- Familiarity with inventory procedures, solid communication and interpersonal skills, and a friendly and energetic personality with a customer service focus
- Ability to perform under pressure, address complaints in a timely manner, and lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor
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