Retail Ambassador

5 days ago


Byron Center, Michigan, United States Daily Thread Full time
Sales and Service Opportunity

We are seeking a highly motivated and detail-oriented Sales Associate to join our team at Daily Thread. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales growth, and contributing to a positive store environment.

About the Role
  • Meet and exceed department's sales goals by providing outstanding customer service, welcoming customers to the store, and answering their queries
  • Maintain in-stock and presentable condition of assigned areas, ensuring a seamless customer experience and a clean and organized store environment

Responsibilities:

  1. Ensure high levels of customer satisfaction through excellent sales service, act as a brand ambassador, and engage with customers to understand their needs and preferences
  2. Process POS purchases, handle returns, and cross-sell products to increase sales, while building trust relationships with customers and stocking and processing shipments as needed
  3. Follow and achieve department's sales goals, 'go the extra mile' to drive sales, and remain knowledgeable on products offered to discuss available options

Requirements:

  • Proven work experience in retail sales or a related field, with a strong understanding of sales principles and customer service practices
  • Basic understanding of sales principles, customer service practices, and proficiency in English, basic math skills, and hands-on experience with POS transactions
  • Familiarity with inventory procedures, solid communication and interpersonal skills, and a friendly and energetic personality with a customer service focus
  • Ability to perform under pressure, address complaints in a timely manner, and lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor


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