Retail Store Manager

5 days ago


Ledyard Connecticut, United States Daily Thread Full time
Job Description

**About the Role**

The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. As a vital member of the Daily Thread team, you will be responsible for shaping a comprehensive store strategy aligned with our corporate values and mission.

Key Responsibilities:

  • Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
  • Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
  • Collect and manage client information, including contact details, to provide personalized service.
  • Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns.
  • Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
  • Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
  • Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
  • Implement the store's inventory security measures, adhering to the company's loss prevention program.
  • Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation.

Requirements:

  • Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
  • A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
  • Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
  • Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
  • Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, and other software.
  • Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs.
  • Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.

Benefits:

  • Sick Day allowance for unforeseen health needs.
  • Attractive Discounts on products.
  • Employee Wellness programs to promote a healthy work-life balance.
  • Monthly Bonus incentives to recognize and reward outstanding performance.


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