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HVAC Operations Coordinator
2 months ago
Compensation Overview:
$22.00-$24.00 Per Hour
Position Overview:
Who we are
Ace Hardware Home Services is a trusted name in home maintenance and repair solutions.
We pride ourselves on our legacy of reliability and quality service, having served communities for nearly a century. Here, you will not just find a job; you will embark on a fulfilling career that offers competitive income, a stable work schedule, and pathways for professional growth. Your vital contributions will be valued and recognized.
In this role, you will play a key part in enhancing the future of home services by delivering exceptional, dependable service to your local community.
Key Responsibilities:
- Implementing established operational frameworks for field services based on daily requirements.
- Sourcing supplies from various vendors to ensure efficient and accurate procurement.
- Collaborating with our Customer Experience Group (CEG) to guarantee timely delivery of materials for customer engagements.
- Managing Parts Requests and Warranty Parts Claims.
- Conducting logistical planning to optimize warehouse and technician efficiencies.
- Providing support to field operations as necessary.
- Overseeing service inventory in the warehouse and on service vehicles.
- Performing inventory audits to maintain appropriate stock levels.
- Assisting with the loading and unloading of vehicles as needed.
- Completing additional tasks as assigned.
Qualifications for Success:
- High School Diploma or equivalent required.
- Background in purchasing or logistics preferred.
- Experience in supervision or managing small teams preferred.
- Ability to multitask and manage a steady workflow in a dynamic environment.
- Quick learner, highly adaptable to new processes.
- Strong project management capabilities.
- Well-developed interpersonal and communication skills.
- Excellent problem-solving abilities.
- Proficient in Microsoft Word and Excel.
Why choose to work with us?
We embody our core values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). These values are not just corporate jargon; they reflect our commitment to our employees and the Ace brand.
Alongside a supportive culture, we offer a range of competitive benefits that evolve to meet life's demands, including:
- Incentive/Commission/Bonus opportunities (based on role/grade level).
- 401(k) retirement savings plan with company matching contributions, available from day one.
- Comprehensive health coverage (medical, dental, vision, short-term and long-term disability) and life insurance for you and your dependents.
- Discounts on warehouse merchandise.- Paid time off and holidays (depending on role and month of hire).
- Opportunities for career advancement across various sectors (Plumbing, Heating, Cooling, Electrical, Customer Service, and more). Your journey with Ace is more than just employment; it’s a chance to contribute meaningfully to your community.
Ace is dedicated to investing in every employee, focusing on development and coaching through various training programs and performance management that extends beyond traditional annual reviews.
- Robust Employee Assistance Program offering support for personal, legal, financial, childcare, and elder care needs.
- Benefits are provided in accordance with applicable policies.
Ace Hardware Home Services is committed to promoting equal employment opportunities and values diversity, recognizing the importance of leveraging the skills and talents of all individuals for mutual benefit.
This position description outlines the essential functions of the role but is not exhaustive. Ace Hardware Home Services reserves the right to modify job duties as necessary.
