Retail Sales Associate

1 month ago


Savannah, Georgia, United States H&M Group Full time
About the Role

As a Retail Sales Associate at H&M Group, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. This role involves advising customers on fashion trends, products, and styles, while maintaining a neat and tidy sales floor.

Key Responsibilities
  • Actively greet and engage with customers to provide the best customer experience
  • Support in maintaining a clean and organized sales floor, including folding, hanging, displaying, and merchandising garments according to H&M guidelines
  • Unload delivery trucks, receive, open, and unpack merchandise, and label merchandise with security tags within efficiency timeline goals
  • Process, stock, and replenish garments on the sales floor and stock room
  • Ring on the register, report, and handle all required transactions, issue receipts, and fold and place merchandise in appropriate bags following register best practices
  • Educate and promote the H&M Loyalty program to customers
  • Share knowledge and skills with colleagues, offering help where needed to build a positive working environment
  • Work in accordance with H&M standards and local legislation, ensuring health and safety and security routines are followed at all times
Requirements
  • Passionate about customer service and helping people find their style
  • Able to multitask and work in a fast-paced environment
  • Inclusive, positive, creative, and willing to learn on the job
  • A team player with a flexible approach
  • Able to lift in excess of 20 pounds
  • Ability to stand for long periods, bend, stretch, engage in repetitive motions, push, pull, and carry items for a short distance
  • Ability to climb a ladder and use a step stool
  • Must be able to work a flexible schedule, including nights and weekends


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