Pharmacy Technician Navigator I, Full-Time
4 weeks ago
We are seeking a highly skilled Pharmacy Technician Navigator I to join our team at Hackensack Meridian Health. As a Pharmacy Technician Navigator I, you will play a crucial role in ensuring patients receive their prescriptions smoothly and efficiently.
Key Responsibilities- Establish initial greetings to patients and explain services available via HMH Pharmacies.
- Perform prescription order entry duties as necessary.
- Obtain patient authorization to process prescriptions through the ambulatory or specialty pharmacy.
- Collaborate with floor nurses, discharge planners, case managers, social workers, physicians, APNs, PAs, Medical Residents, unit clerks, and other teams/initiatives to ensure patients receive critical medications in a timely manner.
- Determine patients' information sources necessary to process prescriptions.
- Identify and troubleshoot patient medication access issues related to insurance, financial, or insurance coverage.
- Adhere to all established HMH Pharmacy and Federal/State privacy and compliance policies to protect patient confidentiality.
- Ensure prescription fulfillment by in-house pharmacy based on priority needs.
- Coordinate and facilitate patient pickup of prescriptions and/or delivery of completed prescription orders to patient care areas or home.
- Ensure patients receive offers for pharmacist counseling and distribute pharmacist contact information.
- Facilitate distribution of medication-related educational materials and coordinate counseling with staff pharmacist as needed.
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Excellent written and verbal communication skills.
- Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.
- Pharmacy Technician License.
- PTCB or Equivalent Certification Required within 180 days of start of employment.
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