Mixologist - Edgewater

5 days ago


Madison, Wisconsin, United States Edgewater Full time

Job Summary

We are seeking a highly skilled and experienced Bartender to join our team at Edgewater. As a Bartender, you will be responsible for providing exceptional service to our guests, preparing and serving beverages, and maintaining a clean and organized bar area.

Key Responsibilities

  • Mix, garnish, and serve alcoholic and non-alcoholic drinks to patrons in a friendly and efficient manner.
  • Have complete knowledge of our restaurant's food and beverage preparation, including menu items and ingredients.
  • Interact with guests in a friendly and fast manner, providing excellent customer service and ensuring their complete satisfaction.
  • Understand and follow all cashiering procedures and handle all payment methods accurately.
  • Maintain a clean and organized bar area, including side-work and ensuring the smooth operation of the restaurant.
  • Clear and reset tables, and check identification of guests to ensure they are of legal age to consume alcoholic beverages.
  • Treat all guests with respect and professionalism, always striving to exceed their expectations.
  • Promote and maintain a positive working relationship with all colleagues at Edgewater.
  • Offer professional, friendly, and warm hospitality to all guests, consistently providing exceptional service.
  • Attend required training sessions and be aware of any changes to menus, hotel and departmental policies and procedures, service standards, and business trends and requirements.
  • Guide guests through menus, making suggestions and recommendations in their interest.
  • Arrange bottles and glasses to maintain an attractive display in accordance with Edgewater's standards.
  • Ensure work areas and stations are kept clean and tidy at all times.
  • Attend pre-shift, weekly, and monthly meetings to ensure knowledge of all events, promotions, and other news concerning all food and beverage outlets and Edgewater.
  • Understand how to operate all equipment used in the restaurant.
  • Actively participate in and follow all health and safety policies and procedures set out for Edgewater.
  • Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
  • Polish all glassware and responsible for sanitation in and around the bar area.
  • Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control.
  • Inputs orders into the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served.
  • Retrieve and store bar glassware to proper storage.
  • Wash and sterilize stemware.

Requirements

  • Must be 18 or older.
  • Must be available for a minimum of 3 shifts per week.
  • Must be able to work a flexible schedule, including nights, weekends, and public holidays.
  • Excellent interpersonal skills and a team player attitude.
  • Willingness to learn new concepts and ideas.
  • Strong attention to detail and the ability to handle multiple tasks at once.
  • Ability to communicate effectively with guests, co-workers, and management.
  • Strong customer service skills and the ability to resolve customer issues or complaints.
  • Must be able to perform multiple tasks and prioritize efficiently.
  • Must have excellent working knowledge of liquors, beers, and wine.
  • Ability to obtain any government required license or certificate.
  • Ability to lift, push, pull a minimum of 50lbs.
  • 2+ years bartending experience, preferably in a high-volume banquet or hotel environment.

Working Conditions

This job operates behind the bar and in the restaurant and may be working in close proximity to co-workers. The noise level in the work environment can be loud. This position requires evening/weekend work and some outdoor conditions. The employee may be exposed to hazards including, but not limited to, cuts, slipping, tripping, falls, and burns. Frequent hand washing is required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching. The position may require occasional lifting of products weighing up to 50 pounds.