Financial Aid Assistant

4 weeks ago


Killeen, Texas, United States Central Texas College Full time

Job Summary: We are seeking a highly skilled and detail-oriented Office Assistant II Fin Aid/VA to join our team at Central Texas College. The successful candidate will be responsible for providing exceptional support to our students and staff in the Financial Aid and Veteran Services offices.

Key Responsibilities:

  • Provide in-depth knowledge of financial aid programs to answer applicant questions.
  • Enter financial aid documents required for specific program awards as administered by the Associate Dean of Financial Aid.
  • Be familiar with the operation of computer programs, including input and proper review of student enrollment data as it pertains to financial aid.
  • Oversee maintenance of financial aid folders, ensuring required documentation and correspondence is maintained accurately.
  • Monitor and record all activities affecting the status of students' financial aid.
  • Initiate the notification of the review committee, the student, and complete the processing of final outcome.
  • Maintain suspense calendars for all reports and requirements for the Offices of Student Aid.
  • Maintain inventory of all required supplies and forms necessary for the operation of the Financial Aid/Veteran Services Offices.
  • Perform all other duties as assigned with little or no supervision.

Requirements:

  • High school diploma or GED required.
  • High school diploma/GED with six years of wage-earning clerical experience or certification/successful completion of 30 credit hours towards a degree and two years of wage-earning clerical experience or an Associate's Degree and one year of wage-earning clerical experience is required.
  • A copy of certificates and/or college transcripts is required with application for evaluation purposes.

Preferred Qualifications:

  • Excellent general clerical/administrative skills.
  • Good written and verbal communication skills.
  • Proficient with Microsoft Office software, including Word, Excel, and Access.
  • Ability to quickly learn new software programs, such as Colleague Financial Aid Software and PeopleAdmin.
  • Ability to multi-task and function in a high-stress administrative environment.
  • Pleasant personality and able to work with people.
  • Highly motivated and able to work with limited supervision.
  • Familiar with document imaging systems, scanning/retrieving documents.
  • Set priorities, meet deadlines, and multi-task.
  • Ability to handle sensitive matters, good telephone voice, and capable of projecting and articulating the policies of the Veterans Educational benefits programs.

Working Conditions:

Overtime may be required during peak registration periods. Management reserves the right to change the above duties and responsibilities at any time.



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