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Server - Hospitality Professional - Riverwind Casino

2 months ago

Norman, Oklahoma, United States Traditions Hospitality Group Full time
Server Job Description

We are seeking a skilled Server to join our team at Traditions Hospitality Group in Norman, OK. As a Server, you will be responsible for providing exceptional service to our guests and ensuring a memorable dining experience.

Key Responsibilities:
  • Greet guests warmly and guide them through the dining experience with professionalism and enthusiasm.
  • Take food and beverage orders accurately and enter them into the POS system promptly.
  • Serve food and beverages to guests in a timely manner, ensuring accuracy and presentation.
  • Check on guests regularly to ensure satisfaction and address any concerns or special requests.
  • Assist with menu recommendations and upselling of specials or additional items.
  • Handle cash and credit card transactions accurately and efficiently.
  • Maintain cleanliness and organization of the dining area, including resetting tables and replenishing supplies.
  • Collaborate with kitchen and bar staff to ensure smooth service and guest satisfaction.
  • Adhere to all safety and sanitation guidelines to maintain a clean and safe environment.
Requirements:
  • Must be at least 18 years old.
  • Must be able to obtain a Gaming License (if applicable).
  • Must be able to obtain an ABLE Liquor License.
  • Flexible schedule, including evenings, weekends, and holidays.
  • Previous experience as a server or in a customer service role preferred but not required.
  • Strong interpersonal and communication skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Positive attitude and willingness to learn.
What We Offer:
  • Daily Pay
  • 401(k) Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Life Insurance
  • Disability Insurance
  • Teladoc for Part-Time Employees
  • Employee Assistance Program
  • Paid Time Off
  • Employee Appreciation & Recognition Programs
  • Anniversary & Birthday Programs
  • Award Co.
  • Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
  • Referral bonuses for bringing new members to our team.

We are an equal opportunity employer and welcome applications from diverse candidates. Our mission is to exceed employee and guest expectations by treating them like family and acknowledging them as our most valuable assets.