Customer Service Representative

1 day ago


Milwaukee, Wisconsin, United States Paul Mitchell Schools Full time
Job Title: Service Desk Coordinator

About the Role:

We are seeking a highly motivated and organized individual to join our team as a Service Desk Coordinator. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our students, staff, and visitors.

Responsibilities:

* Provide excellent customer service to our guests, responding to their inquiries and resolving issues in a timely and professional manner
* Manage the front desk operations, including answering phones, responding to emails, and handling cash transactions
* Maintain accurate records and reports, including attendance, scheduling, and inventory
* Collaborate with other team members to achieve departmental goals and objectives

Requirements:

* 1+ year of experience in a customer-facing role, preferably in a fast-paced environment
* Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups
* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
* Ability to maintain confidentiality and handle sensitive information

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].

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