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Retail Sales Associate

2 months ago


Norwalk, Connecticut, United States Total Wine & More Full time
About the Role

As a Cashier at Total Wine & More, you play a vital role in delivering exceptional customer service by providing fast and friendly service to our customers. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit.

Key Responsibilities:
  • Customer Service: Provide customers with a positive experience by greeting and establishing a relationship with them while informing them of our products and services.
  • Transaction Processing: Direct customers to and through checkout lanes to minimize register lines, process transactions accurately and efficiently, and balance a register drawer.
  • Inventory Management: Assist with stocking and maintaining inventory levels, communicate any inventory issues or concerns to leadership, and maintain store safety and cleanliness standards.
  • Teamwork: Participate in wine, spirits, and beer training to become familiar with Total Wine & More's products, and collaborate with the store management team to achieve sales goals.
Requirements:
  • 21 years of age or older
  • Ability to work a flexible schedule as business requires
  • Experience using technology applicable to the position and access information necessary to complete daily responsibilities
  • 1-year cash handling/cashier or store associate experience preferred
  • Strong interpersonal skills with a positive and engaging attitude
  • Value collaboration and acting as a team player
Benefits:
  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans (medical, prescription, dental, vision)
  • 401(k), HSA, FSA, Pre-tax commuter benefits
  • Disability and life insurance coverage
  • Paid parental leave
  • Pet insurance
  • Critical illness and accident insurance
  • Discounted home and auto insurance
  • College tuition assistance
  • Career development, industry knowledge, and wine, spirits, and beer education