Guestroom Attendant

4 days ago

East Palo Alto, California, United States Four Seasons Hotels Limited Full time
About Four Seasons:
At Four Seasons Hotels Limited, we strive to deliver exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world create amazing experiences for our guests, residents, and partners.

We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

About the Job:
This role is responsible for cleaning guest rooms to Four Seasons standards. The ideal candidate will have a set number of rooms to clean during a shift and will be responsible for removing dirty towels and sheets, replacing them with clean ones, and cleaning, dusting, and sanitizing all areas of the guest room according to procedure.

Key Responsibilities:
  • Remove dirty towels and sheets and replace them with clean ones from the linen closet.
  • Clean, dust, and sanitize all areas of the guest room according to procedure.
  • Make the bed.
  • Vacuum carpet and clean marble and tile areas.
  • Remove room service trays, dishes, and carts to service landings.
  • Restock used amenities such as shampoo, lotions, cotton balls, stationery, and pens.
  • Comply with Four Seasons category one and category two work rules and standards of conduct as set forth in EmPact.
  • Work harmoniously and professionally with coworkers and supervisors.
  • Assist with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and House Attendant.

What to Expect:
  • Hourly rate $26.46.
  • Be part of a cohesive team with opportunities to build a successful career with global potential.
  • Medical, dental, and vision insurance.
  • Holiday, vacation, and sick pay.
  • 401k participation with a company matching program.
  • Complimentary stays at Four Seasons worldwide (subject to availability).
  • Free employee meals prepared by the culinary team.
  • Complimentary dry cleaning of employee uniforms.
  • Free employee parking.

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