Senior Operational Strategy Consultant

2 days ago


Memphis, Tennessee, United States St. Jude Children's Research Hospital Full time
Job Description

The Senior Operational Strategy Consultant at St. Jude Children's Research Hospital plays a key role in driving strategic decision-making and enhancing operational efficiency within the Information Services department.

This position involves data analysis, developing predictive models, and collaborating with cross-functional teams to optimize processes, ultimately improving customer experience and service delivery.

The ideal candidate will possess strong analytical and problem-solving skills, along with the ability to communicate complex insights to both technical and non-technical audiences.

Responsibilities:
  • Design and conduct studies that require advanced empirical methods or mixed quantitative and qualitative evaluation methods.
  • Utilize advanced analytics techniques to analyze complex datasets, identify trends, patterns, and insights relevant to IT strategy. Translate findings into actionable recommendations for the organization.
  • Leverage data-driven insights to guide strategic planning, resource allocation, and risk assessment.
  • Develop and implement predictive models to forecast future trends, anticipate challenges, and identify opportunities for innovation and improvement within Information Services.
  • Create visually compelling dashboards and reports to effectively communicate complex data insights to stakeholders, including senior management and executive leadership.
Requirements:
  • Bachelor's or master's degree in computer science, engineering, business (economics or finance preferred), or related field.
  • Master's degree (such as MBA) preferred.
  • Minimum 8+ years of progressive experience in a client-facing environment interacting with senior and executive leadership at the department and organization level.
  • Strong analytical skills with the ability to interpret complex data and draw meaningful conclusions.


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