Insurance Service Agent

3 weeks ago


San Antonio, Texas, United States Goosehead Insurance Agency Full time

About Goosehead Insurance Agency:

We're a rapidly growing organization that's disrupting the insurance industry by giving clients the power of choice and delivering world-class service. Our focus on hiring and retaining extraordinary people has earned us a reputation for excellence.

Job Summary:

We're seeking a dedicated and customer-focused individual to join our team as a Licensed Insurance Service Agent. As a Service Agent, you'll be responsible for delivering exceptional client experiences by providing comprehensive insurance services and support. This role requires a passion for client interaction, strong problem-solving skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

  • Provide un-scripted, white-glove service to clients over the phone while conducting policy servicing tasks for complex account portfolios.
  • Resolve conflicts and de-escalate situations with clients in a professional and courteous manner.
  • Navigate multiple carrier websites, Salesforce CRM, SMS, and other omnichannel functions to provide exceptional client care.
  • Focus on metrics such as Net Promoter Score, productivity, client retention, schedule adherence, and same-day resolutions.

Requirements:

  • No insurance experience required, but 1 year minimum of customer service experience is preferred.
  • Legally authorized to work in the United States.
  • Passing state licensing exam (General Lines) prior to start.

What We Offer:

  • Competitive compensation, including a salary, monthly bonus opportunities, and annual raise opportunities.
  • Extensive 3-month training program.
  • Advancement opportunities as we promote from within.
  • Full insurance benefit opportunities.
  • 401k and Employee Stock Purchase Program.

Working Conditions:

  • Frequent keyboarding and use of a headset to talk on the phone.
  • Up to 8 hours daily sitting and occasional movement throughout the facility.
  • Regular use of Microsoft Teams, email, and telephone.

Equal Employment Opportunity:

  • Goosehead Insurance Agency is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations.


  • San Antonio, Texas, United States Goosehead Insurance Agency Full time

    About Goosehead Insurance AgencyGoosehead Insurance Agency is a leading provider of insurance services, dedicated to delivering exceptional client experiences through comprehensive insurance solutions and support. Our team of experts is passionate about helping clients navigate the complex world of insurance, ensuring they receive the best possible coverage...


  • San Antonio, Texas, United States Goosehead Insurance Agency Full time

    About Goosehead Insurance AgencyWe are a rapidly growing organization that values exceptional client experiences and innovative approaches to the insurance industry. Our team is dedicated to delivering world-class service and providing comprehensive insurance solutions to our clients.Job SummaryWe are seeking a highly motivated and customer-focused...


  • San Antonio, Texas, United States Goosehead Insurance Agency Full time

    About Goosehead Insurance AgencyWe are a rapidly growing organization that prioritizes hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we're selective when it comes to hiring new team members.Job SummaryWe're seeking a dedicated and customer-focused individual to join our team as a Licensed Insurance...


  • San Antonio, Texas, United States Goosehead Insurance Agency Full time

    About Goosehead Insurance Agency:We're a rapidly growing organization that's disrupting the insurance industry by giving clients the power of choice and delivering world-class service. Our focus on hiring and retaining extraordinary people has earned us a reputation for excellence.Job Summary:We're seeking a dedicated and customer-focused individual to join...


  • San Antonio, Texas, United States Goosehead Insurance Agency Full time

    About Goosehead Insurance Agency:Goosehead Insurance Agency is a leading provider of insurance services, dedicated to delivering exceptional client experiences through our team of licensed insurance professionals. With a focus on innovation and customer satisfaction, we strive to provide the best possible solutions for our clients.Job Summary:We are seeking...


  • San Antonio, Texas, United States Goosehead Insurance Agency Full time

    About Goosehead Insurance Agency:We're a rapidly growing organization that's disrupting the insurance industry by giving clients the power of choice and delivering world-class service. Our focus on hiring and retaining extraordinary people has earned us a reputation for excellence.Job Summary:We're seeking a dedicated and customer-focused individual to join...

  • Insurance Agent

    1 week ago


    San Antonio, Texas, United States Gutierrez Insurance Agency Full time

    About the JobWe are seeking a highly motivated and customer-focused Insurance Agent to join our team at Gutierrez Insurance Agency. As an Insurance Agent, you will have the opportunity to work from home and build a successful career in the life and health insurance industry.Key Responsibilities:Develop and maintain strong relationships with clients to...

  • Insurance Agent

    2 weeks ago


    San Antonio, Texas, United States Gutierrez Insurance Agency Full time

    Job OpportunityWe are expanding our insurance agency and seeking a talented Insurance Agent to join our team. As a Life Insurance Sales Professional, you will play a crucial role in developing our list of prospective clients and providing them with exceptional customer service.About the RoleWe are looking for a Sales Representative who is passionate about...


  • San Antonio, Texas, United States Trutela Insurance, LLC Full time

    Job OpportunityWe are seeking a skilled Insurance Agent Trainee to join our team at Trutela Insurance, LLC. As a multifaceted insurance agent, you will be responsible for fostering strong relationships with corporate clients and other enterprises to drive sales growth and customer satisfaction.The ideal candidate will possess excellent communication and...

  • Life Insurance Agent

    2 weeks ago


    San Antonio, Texas, United States Gutierrez Insurance Agency Full time

    {"h1": "Life and Health Insurance Agent Opportunity", "p": "At Gutierrez Insurance Agency, we offer a unique chance to build a successful career as a Life and Health Insurance Agent while working from the comfort of your own home. Our team is dedicated to providing exceptional customer service and support to our clients, and we are looking for like-minded...

  • Life Insurance Agent

    2 weeks ago


    San Antonio, Texas, United States Gutierrez Insurance Agency Full time

    Life and Health Insurance Agent OpportunityWe are seeking a motivated and customer-focused individual to join our team as a Life and Health Insurance Agent. As a remote-based agent, you will have the opportunity to work with clients to understand their insurance needs and provide personalized solutions.Key Responsibilities:Build and maintain relationships...


  • San Antonio, Texas, United States Trutela Insurance, LLC Full time

    Insurance Agent TraineeTrutela Insurance, LLC is seeking a highly motivated and results-driven Insurance Agent Trainee to join our team. As a multifaceted insurance agent, you will be responsible for maintaining and growing customer portfolios, fostering strong relationships with corporate clients, and providing outstanding service to existing customers.Key...


  • San Antonio, Texas, United States Gutierrez Insurance Agency Full time

    {"h1": "Insurance Agent Career Opportunity", "p": "At Gutierrez Insurance Agency, we offer a unique opportunity for individuals to build a successful career in the insurance industry. As an insurance agent, you will have the flexibility to work from home and create a schedule that suits your needs. Our team is committed to providing excellent customer...

  • Life Insurance Agent

    2 weeks ago


    San Antonio, Texas, United States Gutierrez Insurance Agency Full time

    Job Opportunity: Life Insurance Sales AgentWe are expanding our insurance agency and seeking a skilled Life Insurance Sales Agent to join our team. As a Life Insurance Sales Agent, you will be responsible for developing a list of prospective clients, contacting and maintaining a professional relationship with them, and explaining policy coverage once the...


  • San Antonio, Texas, United States Gutierrez Insurance Agency Full time

    Job Title: Life Insurance AgentWe are seeking a highly motivated and organized Life Insurance Agent to join our team at Gutierrez Insurance Agency. As a Life Insurance Agent, you will be responsible for contacting and maintaining a professional relationship with clients, booking appointments, taking and submitting online applications, following up with the...


  • San Antonio, Texas, United States Trutela Insurance, LLC Full time

    Unlock Your Potential as a Commercial Insurance AgentAt Trutela Insurance, LLC, we're seeking a talented and ambitious individual to join our team as a Commercial Insurance Agent. As a key member of our sales team, you'll play a crucial role in helping us grow our business and deliver exceptional service to our clients.Key Responsibilities:Stay up-to-date on...


  • San Antonio, Texas, United States Gutierrez Insurance Agency Full time

    {"h1": "Life and Health Insurance Agent Career Opportunity", "p": "At Gutierrez Insurance Agency, we offer a unique chance to build a successful career as a Life and Health Insurance Agent. With our comprehensive training program, you'll learn the skills needed to excel in this field and provide excellent service to our clients. Our team is dedicated to...


  • San Antonio, Texas, United States Gutierrez Insurance Agency Full time

    {"h1": "Life and Health Insurance Agent Career Opportunity", "p": "At Gutierrez Insurance Agency, we offer a unique chance to build a successful career as a Life and Health Insurance Agent. With our comprehensive training and support, you'll be equipped to provide exceptional service to our clients and grow your business from home. Our ideal candidate is a...


  • San Antonio, Texas, United States Trutela Insurance, LLC Full time

    Unlock Your Potential as a Commercial Insurance AgentAt Trutela Insurance, LLC, we're seeking a highly skilled and motivated individual to join our team as a Commercial Insurance Agent. As a key member of our sales team, you'll play a vital role in helping us take our business to the next level by fostering strong relationships with corporate clients and...

  • Life Insurance Agent

    3 weeks ago


    San Antonio, Texas, United States Gutierrez Insurance Agency Full time

    Life and Health Insurance Agent OpportunityWe are seeking a motivated and customer-focused individual to join our team as a Life and Health Insurance Agent. As a remote-based agent, you will have the opportunity to work with clients to understand their insurance needs and provide personalized solutions.Key Responsibilities:Build and maintain relationships...