Sales Associate

4 weeks ago

New York, New York, United States Venus ET Fleur LLC Full time
About Us

Venus ET Fleur is a custom rose atelier that combines the art of sending flowers with stylish design. We specialize in creating lush, customizable arrangements that are everlasting roses, maintaining freshness for over a year. Each personalized hand-delivery or shipment arrives opulently encased in a Parisian-inspired keepsake hatbox, resulting in an elegant and modern presentation that speaks to a discerning design aesthetic.

About You

We're searching for a part-time Client Advisor to join our team at The Shops at Columbus Circle. As a Client Advisor with Venus ET Fleur, we'll encourage you to take extra time to understand our customer's needs and provide an extraordinary customer service experience. You'll be helping us build strong relationships with our customers, while growing your career. At Venus ET Fleur, we're committed to our team members, and we want you to flourish.

Responsibilities
  • Basic understanding of sales principles and customer service practices
  • Proficient in verbal and written English language
  • Knowledge of customer and market dynamics and requirements
  • Solid communication and interpersonal skills
  • Ability to read, write, and effectively communicate with customers, peers, and management
  • Telephone etiquette
  • Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Ability to work as part of a team and take initiative independent of direct supervision
  • Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders
  • Customer service focus
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
  • Available work rotating weekly schedule
  • High school diploma or equivalent; college degree preferred
Requirements + Qualifications
  • Timeliness; reporting to work on time and available rotating retail schedule
  • Ability to stand for long periods of time
  • Attention to detail
  • Full open weekend availability. Must be available a minimum of 4 days per week.
  • Good communication skills
  • Confident and outgoing
  • At least 2-3 years of luxury retail experience
  • This is considered a key holder position, you will be expected to open and close the store.

We are committed to the excellence of our team and will continue to foster growth by treating our employees oh so well. It is the policy of Venus ET Fleur to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Venus ET Fleur will provide reasonable accommodations for qualified individuals with disabilities. Venus ET Fleur's programs are designed to comply with all applicable federal, state, and local laws, directives, and regulations, and cover all human resource actions including employment, compensation, benefits, training, education, promotions, and social/recreational programs. Venus ET Fleur's CEO and senior leadership team have the responsibility to monitor progress, reinforce policies, and hold the organization accountable to meet its objectives

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